About this site

What you will find here

Step-by-step guides for the moments data goes missing: deleted photos, formatted USB sticks, drives that stop cooperating, phones with broken screens, RAID trouble. Straight answers on recovery software, including what free versions really allow and when a professional service is the better route. And backup advice, so the next accident is a non-event.

Every guide gives you cautious next steps, tells you what to stop doing, and says plainly what is and is not possible. Guides cite the official documentation and vendor support pages they are based on, with dates.

How we help

The information is free. Where professional software or a recovery service is the right move, we point you to it; where a backup or a careful DIY attempt will do the job, we say that too. The guided help tool at the top of the site asks a few short questions and points you at the route that fits.

Who is behind it

The site is written and published under its own name by a small editorial team of one: Sam Moreton, who runs the site and takes responsibility for what it says. Guides are drafted with AI assistance from cited official sources and reviewed by the site owner before publication; when we get something wrong, the corrections page records what changed. We do not claim laboratory credentials we do not have, and we do not accept payment for coverage.

Help us make it better

Readers keep this site good. If a guide is out of date, unclear, or just plain wrong, the correction link at the foot of every page comes straight to us, and we publish what we fix.

How it is funded

The site is free to use. Some links to software may earn us a commission if you buy through them. As of the date on our affiliate disclosure page, no affiliate programme has been approved yet, so vendor links go straight to the vendor and earn nothing. That page always shows the current status.