Terms of use
Plain terms: this is general information, not a professional service, and you stay in charge of your own devices and decisions.
Information only
This site provides general guidance. It is not a diagnosis of any device, not professional advice for your specific situation, and not a promise that any recovery is possible. Follow any guidance at your own discretion; for irreplaceable data, a professional service is a reasonable choice regardless of what any checklist says.
No recovery service
We do not accept devices, files or payment, and we provide no recovery, repair or remote-support service. Anything a vendor offers after you follow a link from this site is a contract between you and that vendor, not us.
Fair use
Content is provided for personal, non-commercial use with attribution. Our published datasets carry their own licences, stated on their download pages. Automated scraping that degrades the site for others may be rate-limited.
Liability
To the fullest extent permitted by UK law, we exclude liability for loss arising from use of this site, including decisions made about your data or devices. Nothing here excludes liability that cannot lawfully be excluded.
Changes
These terms may be updated at public launch to name the operating entity. Substantive changes will be dated on this page.
Page updated 2026-09-11. Substantive changes are noted on our corrections page.